Cancellation Policy – Glow Habits

Glow Habits aims to provide a smooth and transparent shopping experience to its customers. This Cancellation Policy outlines the terms and conditions under which an order may be cancelled.


1. Order Cancellation by Customer

  • Customers may cancel an order only while it is in the processing stage
  • Once an order has been shipped or dispatched, cancellation will no longer be permitted
  • Cancellation requests must be submitted through Customer Support


2. Non-Cancellable Orders

Order cancellation will not be permitted in the following cases:

  • Orders that have already been shipped or delivered
  • Products that have been opened, used, or tampered with
  • Customized or special-order products
  • Products purchased during sales, discounts, or promotional offers, unless stated otherwise


3. Cancellation by Glow Habits

Glow Habits reserves the right to cancel an order without prior notice under the following circumstances:

  • Product unavailability or out-of-stock situations
  • Payment failure or verification issues
  • Pricing, technical, or system errors
  • Suspected fraudulent activity or violation of company policies

In such cases, a full refund will be processed to the customer.


4. Refund for Cancelled Orders

  • Refunds for successfully cancelled orders will be processed to the original method of payment
  • Refund processing may take 5–10 business days, depending on the bank or payment gateway
  • Shipping or handling charges, if already incurred, may be non-refundable depending on the case


5. How to Request a Cancellation

To request an order cancellation, customers must:

  • Contact Glow Habits through the Contact Us / Customer Support section of the website
  • Provide the Order ID and registered contact details


6. Changes to This Policy

Glow Habits reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will become effective immediately upon being published on the website.


7. Contact Information

For any questions or concerns related to this Cancellation Policy, please contact:

Glow Habits
Email: info@glowhabits.in
Customer Support: 7055705540