Shipping Policy – Glow Habits
At Glow Habits, our goal is to ensure that your orders are delivered safely and on time. This Shipping Policy explains how shipping, delivery timelines, and related processes work. By using our website, you agree to the terms outlined in this policy.
1. Shipping Locations
- Glow Habits currently provides shipping services within India only
- Delivery may not be available to certain remote or non-serviceable pin codes
- Serviceability is determined based on the courier partner and delivery location
2. Order Processing Time
- Orders are usually processed within 1–3 business days after placement
- During high-demand periods, sales, or festivals, order processing may take longer
3. Shipping & Delivery Timeline
- After dispatch, orders are generally delivered within 3–7 business days
- Delivery timelines depend on the customer’s location, courier partner, and external factors
- Delays may occur due to natural calamities, strikes, or logistical issues
Delivery timelines are estimates only and are not guaranteed.
4. Shipping Charges
- Shipping charges depend on order value, delivery location, and ongoing offers
- Free shipping offers may be available for a limited time and are subject to change
- Final shipping charges are clearly displayed at the checkout page
5. Order Tracking
- Once the order is dispatched, tracking details are shared via email or SMS
- Customers can use the tracking link to monitor the status of their shipment
6. Address & Delivery Issues
- Customers are responsible for providing a complete and accurate shipping address
- Glow Habits will not be responsible for delivery failures caused by incorrect or incomplete address details
- Re-shipping charges may be applicable in such cases
7. Delayed or Failed Deliveries
- In case of delivery delays, we make every effort to coordinate with our courier partners
- If the customer is unavailable during a delivery attempt, the courier may attempt delivery again
- After repeated failed delivery attempts, the order may be cancelled or returned
8. Damaged Packages During Transit
- If a package is received in a damaged condition, it must be reported at the time of delivery
- In cases of product damage, customers may be required to provide clear images or an unboxing video
- Replacement or refund will be processed only after proper verification
9. Policy Updates
Glow Habits reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon being published on the website.
10. Contact Us
For any shipping-related queries, please contact us at:
Glow Habits
Email: info@glowhabits.in
Customer Support: 7055705540